Last updated: Aug 28, 2024

Welcome to RentalAds.ca! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform, which connects hosts with guests for medium-term stays (over 30 days).

1. Information We Collect

We collect the following types of information:

1.1 Personal Information:

  • Guests: Name, email address, phone number, date of birth, payment information, and stay preferences.
  • Hosts: Name, email address, phone number, property details (e.g., address, photos, description), and bank details for payouts.

1.2 Usage Information:
Details about how you use our website, such as your IP address, browser type, access times, pages viewed, and the page you visited before navigating to our website.

1.3 Communication Information:
Records of communications with us, including customer service inquiries, feedback, or other forms of correspondence.

2. How We Use Your Information

We use your information to:

  • Facilitate bookings between guests and hosts.
  • Process payments and manage financial transactions.
  • Communicate with you regarding your account, bookings, or customer service inquiries.
  • Improve and personalize our services and website experience.
  • Detect and prevent fraudulent activities and maintain the security of our platform.
  • Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your information with:

  • Hosts and Guests: To facilitate bookings, we share the necessary details (e.g., names, contact information) between hosts and guests.
  • Service Providers: Third-party vendors providing services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
  • Legal Authorities: Where required by law, regulation, or legal request, or to protect our rights, property, or safety, or that of our users or the public.

4. Your Rights and Choices

  • Access and Update: You have the right to access and update your personal information by logging into your account.
  • Delete: You may request the deletion of your account and associated data.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe link in emails or contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings.

5. Security of Your Information

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us to remove that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.